A restaurant receptionist is the first person customers often meet when they walk into a restaurant.He/she must be very friendly and professional in his/her approach because he/she makes the first impression customers will have about the restaurant once they step in.The manner in which the receptionist attends to customers and visitors can influence their assessment of the restaurant.
Workplace Location(s): Clarke Quay
Job Category: F&B
Employment Type: Full Time/ Contract
Working Hours: 6 Days work week
Shift Pattern: Rotating Shifts
Salary Package: $2500 - $2700
Job Level: Entry Level
Min. Years of Experience: 1
No. of Vacancies: 1
Pass Type: Local or Foreigner
Draw up client bookings for tables and ensure that tables are set before clients’ arrival
Manage the front desk by receiving incoming calls, greeting and attending to customers
Inform guests about the availability of tables and direct them to the tables
Keep records of guests who visit the restaurant
Assist customers with answers to queries, and offer solutions to issues within your capacity
Collaborate with other restaurant staff and the management to ensure that customer complaints are properly attended to in a timely manner
Ensure that clients make payment for services before they exit the restaurant
Keep clear records of payments received and make detailed notes of balance payments
Check restaurant’s emails and respond to them accordingly; draw the attention of management to certain mails when necessary
Communicate with other staff, such as dinners, informing them of clients’ bookings, needs and complaints.
Take orders for catering
Female, below 35
Certificate, Degree or Diploma in Tourism, Restaurant Management or related discipline
Adept in Administrative tasks (filing, bookkeeping)
Excellent phone etiquette
Excellent communication skills
Possess retentive memory to remember bookings
Ability to pay attention to details
Ability to maintain orderliness.
If you meet the above criteria, please send your CV with recent photo email@example.com or you may walk-in for FREE assessment and interview at 37 Onan road 424487 from 11:00 AM to 5:00 PM or call 68159722 to book appointment.