June 29, 2017
Workplace Location(s) : CBD
Job Category : Sales, Admin
Industry : Service
Employment Type : Full Time
Working Hours : 6 Days work week
Shift Pattern : Permanent Shift
Salary : $2200
Job Level : Entry Level
Min. Years of Experience: 2
No. of Vacancies : 1
Pass Type : Local or S Pass*
Overall responsible and accountable for the administration and coordination all F&B reservation related activities in the F&B division.
To handle incoming enquiries or booking, confirming or regretting on the same day received according to the restaurants and bar reservations.
To review / update guest preferences on daily basis
To maintain systematic files of reservation records and office correspondences
To accurately input all FIT / events / group booking into system
To review 2 weeks forecast for efficient planning of seating arrangement in restaurant and bars.
To answer phone calls on reservations and comply if possible with each requests.
To handle all private events for our restaurant and bar Efficient table management
Customer Service/ Communication Skills: Reservation agents talk, listen and help resolves conflicts with customers.
To listen effectively to find the root cause of issues, and communicate clearly and in a friendly way to solve the issue and keep the customer happy.
Possess at least a min “A” levels, Poly or equivalent certificate
Effective communication skills, fluent in English both spoken and written.
Interested candidates, please email your CV to firstname.lastname@example.org and/or contact 84697304 to book appointment for registration.
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